1. Introduction and General Terms
· what information the Oratory may collect about you;
· how the Oratory will use information we collect about you;
· when the Oratory may use your details to contact you;
· whether the Oratory will disclose your details to anyone else;
The Oratory is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998.
2. Who we are
The London Oratory Charity is a Registered Charity No. 240702. The Oratory’s registered address is Brompton Oratory, Brompton Road London SW7 2RP.
3. What information will the Oratory collect about me?
When you contact the Oratory to make a donation, purchase an item online, or sign up to any of the Oratory’s activities or online content, such as newsletters or message boards, or you telephone, email, write to or text the Oratory, or engage with the Oratory via social media channels, we may receive and retain personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, bank account details to process donations and whether or not you are a taxpayer so that we can claim gift aid.
By submitting your details, you enable the Oratory (and where applicable any sub-contractors we may use) to raise funds and to provide you with the goods, services, information, activities or online content you select.
We do not usually collect “sensitive personal data” about you, e.g. health status, unless there is a clear reason for doing so – such as participation in an event where we need this to ensure that we provide appropriate facilities or support to enable you to participate in an event. Clear notices will be provided on applications for such events so that it is clear what information we need and why we need it.
If you are simply browsing our website as an anonymous visitor, the Oratory may still collect certain information from you, such as your IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet).
4. How will the Oratory use the information you collect about me?
The Oratory will use your personal information for a number of purposes including the following:
· in relation to any correspondence you have entered into with us whether by letter, email, text, social media, message board or any other means;
· for “service administration purposes”, which means that the Oratory may contact you for reasons related to donations you have made or the activity or online content you have signed up for;
· for internal record keeping;
· to fulfil sales contracts you have entered into with the Oratory;
· to contact you about any content you provide;
· to invite you to participate in surveys or research about the Oratory or our work (participation is always voluntary);
· for marketing purposes where you have specifically agreed to this (see below);
· to provide you with information about our activities or online content you have agreed to receive;
· to personalise the way the Oratory content is presented to you;
· to use IP addresses to identify the location of users, to block disruptive use, to establish the number of visits from different countries;
· to analyse and improve the activities and content offered by the Oratory website to provide you with the most user-friendly navigation experience. We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.
5. Will I be contacted for marketing purposes?
The Oratory will only contact you for marketing purposes by email or other electronic means if you have agreed to be contacted for these purposes or where you have made a donation by text and have not opted out from receiving further information. Where you have provided your postal address we may send you direct mail about our work unless you have told us that you do not wish to receive such information.
If you wish to contact us either to obtain information about our work or to stop us sending you such information please email us at email@example.com, call 020 7808 0900 (Mon–Fri 9am–5pm) or write to Brompton Oratory, Brompton Road London SW7 2RP with the details. You may also opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email from the Oratory.
6. Will the Oratory share my personal information with anyone else?
We will only use your information within the Oratory for the purposes for which it was obtained, unless you have explicitly agreed that we may share your information with another organisation. Sometimes the Oratory contracts third parties to process your information on our behalf. We require these third parties to comply strictly with our instructions and data protection laws.
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).
7. Offensive or inappropriate content placed on the Oratory website
If you post or send offensive, inappropriate or objectionable content to or anywhere on the Oratory website or otherwise engage in any disruptive behaviour on any Diocesan service, we may use your personal information to stop such behaviour.
Where the Oratory reasonably believes that you are or may be in breach of any of the laws of England and Wales (or the law of Scotland if you live there) (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, internet provider or law enforcement agencies about the content and your behaviour.
8. How long will the Oratory keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity, e.g. we will keep a record of donations for at least seven years. If you request us not to send you marketing information we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
Where you contribute material to us, e.g. user generated content or in response to a particular campaign we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of generation.
9. What is the Oratory’s policy on allowing me to update, correct, or delete my personal information?
The accuracy of your information is important to us. We are working on ways to make it easier for you to review and correct the information that the Oratory maintains about you. In the meantime, if you change email address or any of the other information we hold is inaccurate or out of date, you can let us know through our website or email us at firstname.lastname@example.org, or write to Brompton Oratory, Brompton Road London SW7 2RP with the details.
Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. For information requests we require you to prove your identity with two pieces of approved identification.
10. Cookies Policy
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences There are two main kinds of cookies: “session” cookies and “persistent” cookies. Session cookies only last for the duration of users using the website and are deleted from your computer when you close your browser, whereas persistent cookies outlast user sessions and remain stored on your computer until deleted, or until they reach their expiry date.
We use both Session Cookies and Persistent Cookies on this website. We use a cookie to recognise your computer when you visit our website, in order to populate the login box and record whether you are logged in or not. We only do this if you have explicitly registered with us. We also use a cookie to tell us that you have agreed to this Cookies Policy, if you have chosen to do so. A cookie in no way gives us access to your computer or any information about you, however we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. Note that doing this may prevent you from taking full advantage of our website.